Frequently Asked Questions
Order checkouts of in stock items before 12pm will ship the same day or after 12pm will be shipped the next day. Delivery times will depend on carrier and season.
Pickup location is Flite Craft Model Company at 1595 Victoria St North, Kitchener, Ontario.
Customers can request changes to their online orders within 24 hours of placing the order. Changes may include adding or removing items, updating shipping information, or canceling the order.
Orders can be canceled within 24 hours of placement. If the order has already been processed, cancellation may not be possible. In such cases, refer to our return policy for further assistance.
We gladly accept returns and exchanges within 30 days of the purchase date with the original receipt. Items must be in unused and resalable condition, with all original packaging.
Brands We Trust
Contact Us
For questions about orders and shipping, please complete the form below or call (519) 742-7141